Chatbot Challenge

Chatbot Challenge

You have already spent long enough
Trying to solve your problem
By interrogating the Website
Which promised to make your transaction
As simple as a, b, c. – or so they said

But when you find yourself lost
In some digital blind alley
Confused by options
Waylayed by algorithms
Snared in some never-ending loop

It is then that you search for
The ‘get in touch’ contact details

Thank goodness you say
I will speak to someone
Who will surely solve my problem

But of course the website gives
No clue to any contact numbers
But it beguilingly invites you
“To Chat with us”

So you click that link
And it is then that an
Additional little screen materialises
Bottom right

Thereon there appears
In neatly printed letters
Natasha here – can I help you?

Oh great – a human response
Or so you think

But the human person
Has been totally extirpated
From the system
And Natasha is a mere robot

She presents you with a set of options
To questions to which she thinks you might
Want the answer

But how come your particular question
Seems forever missing?

It is then that you feel like
Abandoning the whole mission
Cancelling the order
Complaining to the Ombudsman
Or pressing the self-destruct button

Then you notice, in tiny print,
That in the event that the Chatbot
Hasn’t come up with the right questions
Let alone the right answer

That if you need more help
Tickle a further link
And Lo and Behold

Natasha herself (not the robot)
Appears in print
And the genie has come out of the bottle
And you are on the way to a solution.

Why can’t they have done that in the first place?
Is AI – artificial intelligence –  intelligent enough?

Ken Fisher

 

Intellectual Property

Intellectual Property
Here’s a Thought

Intellectual Property, often referred to as I P
Might be described as something I know that you don’t

Of course it’s not as simple as that
It’s something I know that you don’t
And that you might like to know

Individuals and businesses put value on I P
And although this kind of property in intangible
i.e you can’t open a box and bring it out
It can be worth a lot of money

I P consists of the fruits of someone’s ideas
An invention, a design, a formula, a prototype
And these creations are often protected by law
By means of patents, copyrights, trade marks,
Brand names and so on

Some intellectual property is considered to be
A valuable asset of the business
The benefits of which continue to accrue for years

We have all heard that Knowledge is Power
And applied knowledge, intellectual property,
Can be very powerful indeed.

Before factories and construction sites
And the creative arts studios of music and drama and literature
Can produce anything
The power house of invention and design
Will have been grinding away to yield
The conception from which I P is born

So we must continue to nurture and promote
The growth of I P
Through research and development in our
Universities and laboratories
And think tanks and dream factories
Where bright ideas are conjured up

Don’t give up on imagination!

Ken Fisher

Heat Wave

Heat Wave

Dire warnings have been issued
Temperatures unprecedented
Desperate need to find some shade
By sun’s merciless rays tormented

It seems there may be no escape
From this mighty solar onslaught
Although Scotland’s hiding in the shade
From this not quite all-pervading sunspot!

Ken Fisher

Hospitalisation (2)

Hospitalisation (2)

Return visits were anticipated
Anxiety not quite dissipated
Glasgow’s new Victoria ward
The best that science can afford

No major issues there detected
Somewhat perplexed but not dejected
Then to the QEUH for something more invasive
Surgeon’s pleas are quite persuasive

Three nights within this radiant star
Keyhole-type probes that go quite far
Kidney bypass now a stent
Blockage problem to prevent

Not yet quite clear of every doubt
But in due time I did checkout
The final verdict still awaited
But original plumbing reinstated!

 

Ken Fisher

To be read in conjunction with Hospitalisation  (see link)

Dyscalculia

Dyscalculia

No doubt you have heard of dyslexia
But I doubt you know of dyscalculia
The former the scourge of the aspiring reader
The latter hinders any mathematical cheerleader

We are told to stop thinking that maths is quite scary
High intelligence needed for its mastery
The subject has been shrouded in a kind of mystique
Lesser mortals retiring in a fit of pique

Of course this suits those who find maths a cinch
No complex formula would ere make them flich
This allows them to take a superior stance
At our puerile attempts they just look askance

But the solution is not to simply give in
But start at the basics, that’s where to begin
With tiny steps the tough subject attack
Upwards and onwards, no glancing back

From simple arithmetic we might proceed
Not allowing problems progress to impede
Gradually attacking the language algebraic
Geometric shapes which are somewhat archaic

And so at last as our knowledge expands
We learn to tackle all the subject’s demands
Until all its mysteries we have expelled
Our dyscalculia completely dispelled

Ken Fisher

The Massive Indifference of the Universe

The Massive Indifference of the Universe

One of Thomas Carlyle’s characters describes a
“Universe…..Void of all life, of Purpose, of Volition,
Even of Hostility………”

Have you ever thought whether the Universe cares
about us, or is massively indifferent to our plight
and predicament?

Of course you might respond by saying that
most of the time most of us humans
seem to be totally indifferent of the Universe

We might vaguely realise that here we exist on one
tiny planet, a satellite of our star the Sun, set within
our Galaxy the Milky Way whirling round within the
infinite void of space. But so what?

It seems to me that the issue of Indifference
is a human response. It signifies a lack of concern
or sympathy

Yet humans have indeed shown much interest in
the Universe – particularly through scientific
exploration or philosophical and
even theological musings
but have we noticed any reciprocal speculation
from the void?

So humans may not be totally indifferent but is
The Universe?

I suppose this matter of Indifference or concern
might be related to whether there is any Purpose
in the Universe. Why was it created [if indeed it
was actually created] and what is it for?

It seems to me that it is Humankind [in however limited
a way] which has taken the intiative to make sense
of what the cosmos is all about, and as a result
of such hypothesising has begun to wonder
what’s the point? Are we the only ones that care?

But humans don’t give up hope.

 

Ken Fisher

 

 

White Noise

White Noise

That mysterious hum
Is it from outer space?
Indeterminate
It’s source we cannot trace

Some say it’s what we need
A soothing calm vibration
Balm to the troubled soul
Removes all agitation

White noise apparently combines
All frequencies of sound
Blended thus emitting
‘Near-silence’ quite profound

Sometimes white noise
Signals an interruption
Connection lost, line gone dead
Zoom conference disruption

At other times this ‘absent’ sound
A very welcome aid
Its reassuring hum or hiss
Heartens those afraid

In theoretical science
And practical technology
White noise is multifunctional
Not least in space cosmology

White noise is so much more
Than something non-existent
That audible inaudible
Mystery quite persistent

Ken Fisher

Radio – The Listener’s Window on the World 2022

Radio – The Listener’s Window on the World
Re-Posted for World Radio Day Feb 2022
and as a plea for peace at this time of
great international tension

 

For the genius of Guglielmo Marconi we must truly all give thanks
Among all his contemporary scientists he was in the very front rank
On the shoulders of Heinrich Hertz who found waves electromagnetic
Marconi built a method to send out these signals energetic

Marconi concocted a plan most cunning that avoided telegraph wires
And thus sent out his ‘wireless’ signals above all those church spires
As the 19th century reached its close his experiments came to fruition
When with magnets, coils and dancing sparks he made his first transmission

From such primitive experiments by these wise men of invention
Flowed a cascade of ideas yielding endless innovation
Hence crystal sets and thermionic valves (which frequently got hot)
Transistors followed next and radio sets did then shrink a lot

As the years took their course and broadcasts grew universal
Transmitter networks worldwide ensured signal dispersal
Initially wave lengths were short or long and sometimes just medium
For local sites we had medium and long, for distance, shortwaves gave a premium

Sometimes people would complain of AM interference
Then along came VHF giving much more coherence
And in latter days, in a world of instant communication
Quality transformed as satellites beam o’er the nations

But the radio scene was much enhanced not just by technology
Its programming stretched wide spanning all ideologies
From off-shore pirate ships to internet radio delights
Broadcast output unceasing by day and night

So today we have radio which is quite all-pervasive
It’s in our cars, on our phones, perhaps too invasive?
Where e’er we roam in this wide world its waves fill the air
We get it live, by DAB, or pod-cast, no matter when or where

And radio for each listener is a window on the world
Its masts like nations’ flags are everywhere unfurled
And if the aim is that ‘nation should speak peace unto nation’
Then those early pioneers assured its true foundations

And at this time of great international tension
We pray that this ingenious invention
Might spread words of diplomacy and peace
From this fiendish stranglehold adversaries be released

So we have come a long way from that first pulse ethereal
Art by invention sent from masts to aerials
A world-wide enterprise to educate, entertain and inform
The broadcast media have all our lives transformed

Therefore acknowledge the debt we owe those pioneers of the past
Without whose achievements we could not amass
Such bounteous gifts as come winging by the air
An inheritance rich that is quite beyond compare

 

 

Ken Fisher

 

People, Planet, Profit

People, Planet, Profit

In the world of sustainability
There’s a new Holy Trinity
And for those who would invest
An enterprise that’s best

For magnates in the past
Profit came first, not last
People did the work
From labourer to clerk

The planet is our Earth
Exploited for its wealth
We gave nothing in exchange
No thought of climate change

But now we realise
This strategy unwise
Resources are finite
That’s our human plight

So changes must be made
With rising centigrade
And floods that inundate
We can not tolerate

A new vision is required
Sustainability much desired
The planet we must nurture
That people have a future

But for profits that’s unfair
About them, who will care?
Perhaps everyone would care
If with clear conscience all could share

So People, Planet, Profit
Together we must cosset
That all obtain their legacy
A fourth P – Prosperity!

Ken Fisher

 

 

 

 

 

 

Unknown Unknowns

Unknown Unknowns

 

With the latest threat from Covid – Omicron variant
I am not sure if we are in the territory
Of the Unknown Knowns
Or the Unknown Unknowns

We have all grown a little weary
Of the dark menace of the plague
And we were beginning to get to know it
But now are we once again, in the land of the unknown?

We know this latest beastie seems to come with
Unknown features, which may also be unkind
It’s unknown if it is susceptible to a vaccine
And it’s unknown if it is more transmissible

On top of these unknowns which are presently known
I wonder if there are any other unknowns still unknown
Wouldn’t it be great if just a little more can be known?
Changing the unknowns into knowns

One other thing perhaps is still unknown
And that is what will be the reaction of the public at large
Who know what lock-down is like, but what we don’t know
Is will they resist such strictures this time?

It is not of course known how much comfort
All of us can take from all that is now known
From our knowledge of how to respond to a pandemic
But we do already know the effect on the economy
As reflected in plunging stock market prices

The sooner the unknown unknowns
Can be turned into known knowns
The better for us all
But we don’t know how long this might take
Does anyone know?

Ken Fisher

See other Poetry for the Pandemic

The Doctor Won’t see you Now

The Doctor Won’t See You Now

 

No more waiting full of tension
Filled with fear and apprehension
NHS is in a plight
No doctors looming into sight

Images on tiny screens
That’s the best that can be seen
Gone the old-style consultation
Spawning doubt and consternation

You may be thinking that’s unfair
What’s overtaken primary care?
Where once we could meet face to face
Sadly now that’s not the case

Of these awkward new restraints
There have been a few complaints
On symptoms they may not be deciding
Alas the medics have been hiding

They claim they’re doing the best they can
To uphold our treatment, that’s their plan
But we would rather meet in person
Before our ailment starts to worsen

Therefore let’s hope before too long
To the surgery we might go along
And the receptionist  cry out somehow
The Doctor indeed Will see you now!

 

Ken Fisher

Telescope, Microscope, Horoscope

Telescope, Microscope, Horoscope

 

 

The telescope is a vital tool of cosmologists who would reach for the stars
The microscope the choice of technicians who peer nearer rather than far
The horoscope essential for astrologers predicting forward not back
These wizards are deft at navigating cryptic signs of the zodiac

All these devices are the stock in trade of those who would aim to shed light
On phenomena, not immediately clear to our ordinary sense of sight
The first two of these were designed by applying principles of unalloyed science
More mystical formulae the basis on which astrologers place their reliance

Mind you in earlier years astronomers and astrologers seemed to tread similar paths
But with the passage of time the former gained prestige by flaunting a knowledge of maths
In the meantime the microscope helped speed advances in biology, geology and chemistry
Its magnifying power revealed fine details which hitherto had been a dark mystery

What more can be said about these three types of scope – are they each of equal worth?
There is no dispute on the advances to which the telescope and microscope have given birth
But the dubious horoscope regularly gets an outing in much of our daily press
And there can be little doubt this pseudo-science can a credulous public impress

Ken Fisher